At Bold Tankinis, we’re committed to making your shopping experience as smooth as possible. Below you’ll find all the details about our shipping options and hassle-free return process.
Shipping Information
Order Processing
We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Shipping Options
Standard Shipping: $12.95 via DHL or FedEx
- Delivery within 10-15 business days after shipment
- Includes tracking and insurance
Free Shipping: Available on orders over $50 via EMS
- Delivery within 15-25 business days after shipment
- Basic tracking included
Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide except to certain Asian countries and remote areas.
Returns & Exchanges
We want you to love your Bold Tankinis swimwear! If you’re not completely satisfied, you may return or exchange most items within 15 days of receiving your order.
Return Policy Details
Eligible for return:
- Bikini Tops
- Boardshorts
- Shorts
- Tankinis
Non-Returnable Items:
- Swim Bottoms (for hygiene reasons) – except if defective/damaged
All returned items must be:
- Unworn, unwashed, and in original condition
- With all tags attached
- In original packaging
How to Return or Exchange
- Contact Us: Email [email protected] within 15 days with:
- Your order number
- Item(s) you’re returning (name, size, color)
- Reason for return
- Exchange preference (if applicable)
- Wait for Approval: Our team will respond within 2 business days with return instructions.
- Ship Your Return: Package items securely with your order number. We recommend using a trackable shipping method.
- Receive Processing: Once we receive and inspect your return, we’ll process your refund or exchange.
Refund Information
- Refunds are issued to your original payment method within 7-10 business days after we receive your return.
- Original shipping fees are non-refundable.
- For PayPal payments: Refunds may take an additional 2-3 days to appear in your account.
Exchange Information
- Follow the same return process and specify your exchange preferences.
- We’ll cover the shipping cost for your new item.
- Exchanges are processed after we receive your return.
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free replacement or refund.
International Returns Note
International returns may be subject to customs fees, which are the customer’s responsibility. We recommend checking with your local customs office before returning.
Need Help?
Our customer service team is always here to assist you. Contact us at [email protected] with any questions about your order.
Stay bold,
The Bold Tankinis Team